Shipping Policy
Last updated: 22-12-2025
At Comsri Corporation, we strive to deliver your orders safely, securely, and on time. This Shipping Policy outlines our shipping process, timelines, and important delivery-related information.
1. Shipping Locations
We currently ship across India.
Orders are delivered to serviceable PIN codes only.
Deliveries to remote or non-serviceable locations may take additional time or may be cancelled with prior notification.
2. Order Processing Time
Orders are processed within 24–48 business hours after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing time does not include shipping transit time.
3. Shipping Timelines
Estimated delivery time after dispatch:
Metro Cities: 2–4 business days
Tier 2 Cities: 3–6 business days
Remote Locations: 5–9 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen factors.
4. Shipping Charges
Shipping charges, if applicable, are calculated at checkout.
Any applicable shipping fees will be clearly displayed before order confirmation.
Promotional offers may include free shipping, subject to terms and conditions.
5. Shipment Tracking
Once your order is dispatched, tracking details will be shared via email or SMS.
Customers can track shipments using the courier partner’s tracking link.
6. Delivery Attempts
Courier partners typically make 1–3 delivery attempts.
If the customer is unavailable or the address is incorrect, the shipment may be returned to origin.
Re-delivery depends on courier partner policies.
7. Delivery Responsibility
Orders will be delivered to the address provided during checkout.
Customers are responsible for ensuring address accuracy and availability to receive the order.
Comsri Corporation is not responsible for delays caused due to incorrect or incomplete address details
8. Damaged or Missing Packages During Transit
Any visible package damage should be reported immediately at the time of delivery.
Customers are advised to record an unboxing video to support any delivery-related claims.
Issues must be reported within 24 hours of delivery.
9. Courier Partners
We work with reliable third-party courier partners for shipping.
Once dispatched, delivery timelines and handling are subject to the courier partner’s operations.
10. Force Majeure
Comsri Corporation is not liable for delays or non-delivery caused by events beyond our control, including natural disasters, strikes, government restrictions, or transportation disruptions.
11. Policy Updates
Comsri Corporation reserves the right to update or modify this Shipping Policy at any time without prior notice. Updates will be effective immediately upon posting on the Website.
Contact Us
If You have any questions about this Privacy Policy, You may contact Us:
-
Email: support@comsri.com
-
Phone: +91-8601-899-899
-
Website: https://comsri.com/contact-us